Berry M G, Chan S Y, Engledow A, Inwang E R, Perry N M, Wells C A, Curling O M, McLean A, Vinnicombe S, Sullivan M, Carpenter R
Department of Surgery, St Bartholomew's Hospital, London, UK.
Eur J Surg Oncol. 1998 Dec;24(6):492-5. doi: 10.1016/s0748-7983(98)93248-6.
The impetus for optimizing outpatient provision of breast-care services has come both from the patient and management in order to reduce anxiety and make full use of scarce resources. The one-stop diagnostic clinic for the investigation of symptomatic breast lesions is a relatively recent concept with well-known service benefits. However, acceptance to the patient has not been previously investigated.
The results of this prospective audit demonstrate a high level of patient satisfaction with the multi-disciplinary, one-stop breast clinic.
优化门诊乳腺护理服务的动力既来自患者，也来自管理层，目的是减轻焦虑并充分利用稀缺资源。用于调查有症状乳腺病变的一站式诊断诊所是一个相对较新的概念，具有众所周知的服务优势。然而，此前尚未对患者的接受度进行过调查。
这项前瞻性审计的结果表明患者对多学科一站式乳腺诊所的满意度很高。
