Levin R P
Levin Group, Owings Mills, Maryland, USA.
Dent Clin North Am. 1998 Oct;42(4):813-8.
The 5-S selling system works extremely well when used properly. Because each 5-S selling system step relates closely to a treatment planning step, skipping portions or rearranging the process only negates its results. The dentist should also consider having a meeting with all staff and training them on the benefits and verbal skills necessary for presenting cosmetic dentistry. Case acceptance occurs when patients feel comfortable and perceive value. By facilitating both, the 5-S selling system provides the dentist with an opportunity to enjoy higher productivity with a smaller group of patients.
5S销售系统若使用得当,效果极佳。由于5S销售系统的每个步骤都与治疗计划步骤紧密相关,跳过部分内容或重新安排流程只会使结果适得其反。牙医还应考虑与所有员工开会,并就美容牙科的益处及展示所需的沟通技巧对他们进行培训。当患者感到舒适并感知到价值时,就会接受治疗方案。通过促进这两点,5S销售系统为牙医提供了一个机会,使其能够在患者群体规模较小的情况下提高工作效率。