Fridsma D B
Stanford Medical Informatics, Stanford University School of Medicine, CA 94305, USA.
Proc AMIA Symp. 1998:305-9.
Developing and implementing patient care protocols within a specific organizational setting requires knowledge of the protocol, the organization, and the way in which the organization does its work. Computer-based simulation tools have been used in many industries to provide managers with prospective insight into problems of work process and organization design mismatch. Many of these simulation tools are designed for well-understood routine work processes in which there are few contingent tasks. In this paper, we describe theoretic that make it possible to simulate medical protocols using an information-processing theory framework. These simulations will allow medical administrators to test different protocol and organizational designs before actually using them within a particular clinical setting.
在特定的组织环境中制定和实施患者护理协议，需要了解协议、组织以及该组织的工作方式。基于计算机的模拟工具已在许多行业中使用，为管理者提供对工作流程和组织设计不匹配问题的前瞻性见解。这些模拟工具大多是为很少有意外任务的、易于理解的常规工作流程而设计的。在本文中，我们描述了一种理论，该理论使得使用信息处理理论框架来模拟医疗协议成为可能。这些模拟将使医疗管理人员能够在特定临床环境中实际使用不同的协议和组织设计之前对其进行测试。
