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[萨克森州新设立的社会精神病服务所面临的服务期望。资深神经科医生、精神病诊所医生及社会精神病服务工作人员的态度]

[Service expectations facing Saxony's newly established social psychiatric services. Attitudes of established neurologists, physicians in psychiatric clinics and social psychiatry service staff].

作者信息

Kallert T W, Leisse M, Kreiner B, Bach O

机构信息

Klinik und Poliklinik für Psychiatrie und Psychotherapie, Universitätsklinikum Carl Gustav Carus der TU Dresden.

出版信息

Rehabilitation (Stuttg). 1998 Nov;37(4):181-91.

PMID:10063506
Abstract

In the wake of the disintegration of the policlinical system which had prevailed in the former German Democratic Republic, far-reaching restructuring has become necessary in the "new" German laender in the field of complementary psychiatric care. Establishment throughout the state of Saxony of a uniform outreach-based ambulatory service ranks as a first component towards building regionalized community psychiatric networks. In light of some twenty years of experience in the old laender, this function is considered a task of the Social Psychiatric Services ("Sozialpsychiatrische Dienste", SPDIs). The present study had been directed at a state-wide investigation of the expectations community-practice psychiatrists (n = 165), physicians in psychiatric clinics (n = 95) and staff working in SPDIs (n = 138) in Saxony hold regarding service programmes and operating methods of these newly established service delivery structures. Given the high return rates in this anonymous postal questionnaire study, the findings presented are considered near-representative. A concurrent finding for all of the groups interviewed, expectations concerning the client population to be serviced by the SPDIs focus on the group of persons with chronic mental illness. Also, the expectations expressed concerning major care/therapeutic services to be rendered by the SPDIs concur in their emphasis on a core area of immediately client-oriented SPDI activities. Between the two medical groups, a major difference found is that community-practice psychiatrists more frequently expect high SPDI commitment regarding sociotherapeutic programmes at an institutional level, whereas clinical physicians expect them to focus on taking over medical therapies in the narrower sense. The expectations SPDI staff hold relative to the therapeutic services to be rendered by themselves go beyond the scope of what has so far been implemented in their current activity, and qualitative content analyses are presented in the article for each of the areas concerned. Along with better staffing levels, removal of in-service organizational and further education deficits are identified by SPDI staff as the two main requirements for stabilizing their operations. In order to counter undue burdening of the SPDI with service expectations and to enable a more clear-cut positioning of its programme structures within a complex psychosocial service delivery system, it is necessary--at least in the state of Saxony--that further needs-oriented establishment and/or extension of community-based psychiatric services and agencies take place.

摘要

在前德意志民主共和国盛行的综合诊疗体系瓦解之后,“新”德国各州在补充性精神科护理领域进行意义深远的结构调整已成为必要。在萨克森州全境建立统一的基于外展服务的门诊服务,是构建区域化社区精神科网络的首要组成部分。鉴于在原联邦州约二十年的经验,这一职能被视为社会精神科服务机构(“Sozialpsychiatrische Dienste”,SPDIs)的一项任务。本研究旨在对萨克森州社区执业精神科医生(n = 165)、精神科诊所医生(n = 95)以及SPDIs工作人员(n = 138)就这些新设立的服务提供结构的服务项目和运作方式所抱有的期望进行全州范围的调查。鉴于在这项匿名邮寄问卷调查研究中的高回复率,所呈现的调查结果被认为具有近乎代表性。所有受访群体的一个共同发现是,对SPDIs所服务的客户群体的期望集中在慢性精神疾病患者群体上。此外,对SPDIs提供的主要护理/治疗服务所表达的期望,都强调了以客户为导向的SPDIs活动的一个核心领域。在这两个医疗群体之间,一个主要差异在于,社区执业精神科医生更频繁地期望SPDIs在机构层面上对社会治疗项目投入更多精力,而临床医生期望它们专注于狭义上接管医疗治疗。SPDIs工作人员对自身提供的治疗服务的期望超出了他们目前活动中迄今已实施的范围,并且本文针对每个相关领域进行了定性内容分析。除了更好的人员配备水平外,SPDIs工作人员将消除在职组织和继续教育方面的不足确定为稳定其运营的两个主要要求。为了应对SPDIs因服务期望而承受的过度负担,并使其项目结构在复杂的社会心理服务提供系统中能够更明确地定位,至少在萨克森州,有必要进一步根据需求建立和/或扩展社区精神科服务机构。

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