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[萨克森自由州社会精神病学服务的期望与服务表现。对精神病学实践、临床专家以及社会精神病学服务工作人员观点的分析]

[Expectations and service performance of social psychiatry services in free Saxony. An analysis of viewpoints of psychiatric practice and clinical specialists and coworkers of social psychiatric services].

作者信息

Kallert T W, Leisse M, Kreiner B, Bach O

机构信息

Klinik und Poliklinik für Psychiatrie und Psychotherapie, Universitätsklinikum Carl Gustav Carus der TU Dresden.

出版信息

Fortschr Neurol Psychiatr. 1997 Oct;65(10):461-72. doi: 10.1055/s-2007-996352.

DOI:10.1055/s-2007-996352
PMID:9445839
Abstract

After the "Polyclinic system" that had predominated in the GDR had been dismantled, a far-reaching restructuring of the complementary psychiatric care sector became necessary. In the State of Saxony, comprehensive establishment of a homogeneous home-visit outpatient service is the first building block in an interlinked system of regionalized community psychiatry. Based on about 20 years of experience in the Federal States of the FRG, this function is fulfilled by social psychiatry services (SPS). The present study investigates the expectations of free-practising psychiatrists (n = 165), doctors in psychiatric hospitals (n = 95) and staff of social psychiatry services (n = 138) throughout the State of Saxony in respect of available care and the way these new care structures work. The results are approximately representative owing to the high rate of responses in an anonymous postal survey of three specified groups (48.5%, 67.4%, 84.0%). All the groups surveyed expected that the clientel to be looked after by SPS will chiefly consist of the group of chronically mentally ill persons. Moreover, the consistently expressed expectations as to the central care/therapy to be provided by SPS can be summarised as the core of directly client-oriented SPS work. This consists of the elements "welfare work", "individual and institutionalised social therapy", and "help in administrative measures". The main differences between the two groups of doctors is that free-practising psychiatrists more often expect a large SPS involvement with regard to social therapy provided at an institutional level, whereas hospital doctors expect this with regard to medical therapies in the strict sense. Hospital doctors have greater expectations that SPS will also fulfil further functions: work with relatives, public relations, establishment of a crisis service and running self-help groups. The expectations of SPS staff with regard to the therapy they should provide themselves exceed what has already been currently achieved in all sectors. A detailed analysis of contents is also presented in this article. Besides improved staffing, SPS employees state that eliminating internal organisational and postgraduate training deficits are two major requirements for stabilization of their work. Appraisals of the quality of care for the chronically mentally ill in the outpatient complementary sector requested by hospital doctors and SPS staff in comparison with former provision structures in the GDR, show deterioration in the economic security of patients as well as of possibilities available in occupational rehabilitation. On the other hand, there are some improvements in the training of specialist staff whereas protection of the personality rights of patients as well as care measures are now free from ideological bias. These are crucial prerequisites for an update individualised, need-orientated therapeutic procedure. To counteract overburdening of the SPS with expectations of care and to enable a more unequivocal positioning of its structure in a complex system of psychosocial care, further need-orientated development and establishment of psychiatric facilities close to the community concerned, are urgently required, a least as far as the State of Saxony is concerned.

摘要

民主德国曾占主导地位的“综合诊所体系”解体后,对补充性精神科护理部门进行意义深远的重组变得十分必要。在萨克森州,全面建立统一的上门出诊门诊服务是区域化社区精神病学相互关联体系中的首个组成部分。基于在联邦德国各联邦州约20年的经验,这一职能由社会精神病学服务机构(SPS)履行。本研究调查了萨克森州全体自由执业精神科医生(n = 165)、精神病医院医生(n = 95)以及社会精神病学服务机构工作人员(n = 138)对现有护理以及这些新护理结构运作方式的期望。由于对三个特定群体进行的匿名邮寄调查回复率很高(分别为48.5%、67.4%、84.0%),结果具有大致代表性。所有接受调查的群体都预计,将由社会精神病学服务机构照料的客户群体主要由慢性精神病患者组成。此外,对社会精神病学服务机构应提供的核心护理/治疗一直表达的期望可概括为直接以客户为导向的社会精神病学服务机构工作的核心内容。这包括“福利工作”、“个体及机构化社会治疗”以及“行政措施方面的帮助”等要素。两组医生之间的主要差异在于,自由执业精神科医生更常期望社会精神病学服务机构更多地参与机构层面提供的社会治疗,而医院医生则期望其更多参与严格意义上的医学治疗。医院医生对社会精神病学服务机构还能履行更多职能抱有更高期望:与亲属合作、开展公共关系、设立危机服务以及运营自助团体。社会精神病学服务机构工作人员对自身应提供的治疗的期望超出了目前所有领域已取得的成果。本文还对内容进行了详细分析。除了增加人员配备外,社会精神病学服务机构的员工表示,消除内部组织和研究生培训方面的不足是稳定其工作的两项主要要求。与民主德国以前的护理结构相比,医院医生和社会精神病学服务机构工作人员对门诊补充护理部门中慢性精神病患者护理质量的评估显示,患者的经济保障以及职业康复方面的可能性有所下降。另一方面,专科工作人员的培训有一些改进,而患者人格权利的保护以及护理措施现在也不再带有意识形态偏见。这些都是更新个体化、以需求为导向的治疗程序的关键前提条件。为了避免社会精神病学服务机构因护理期望而负担过重,并使其结构在复杂的社会心理护理体系中定位更加明确,至少就萨克森州而言,迫切需要进一步以需求为导向发展并建立靠近相关社区的精神病设施。

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