Darr K
George Washington University, Washington, DC.
Hosp Top. 1990 Winter;68(1):4-6. doi: 10.1080/00185868.1990.10544096.
The first article in this two-part series provided a brief history of W. Edwards Deming's influence on Japanese management and outlined the elements of his theories regarding continuous improvement of quality. This column more fully describes Deming's theories as set forth in his book Out of the Crisis (1986). It then gives examples of how they apply in hospitals. Readers will readily identify applications in their own management activities.
这个分为两部分的系列文章的第一篇简要介绍了W. 爱德华兹·戴明对日本管理的影响，并概述了他关于持续质量改进理论的要素。本专栏将更全面地描述戴明在其《走出危机》（1986年）一书中阐述的理论。然后给出这些理论在医院中的应用示例。读者将很容易在自己的管理活动中找到应用实例。
