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集中式维护职责:一个案例研究。

Centralized maintenance responsibilities: a case study.

作者信息

Hasper K

机构信息

St. Joseph's Hospital & Medical Center, Phoenix, AZ.

出版信息

J Clin Eng. 1991 May-Jun;16(3):191-206. doi: 10.1097/00004669-199105000-00008.

DOI:10.1097/00004669-199105000-00008
PMID:10113633
Abstract

This paper reviews a total equipment management program that has been documented since 1983. One department was given responsibility for all maintenance activities needed for the hospital's electronic equipment, including many items that were, at the time, not maintained by most biomedical engineering departments. The department combined customer satisfaction and cost-effectiveness into a single goal and produced excellent results. Costs decreased, customers were satisfied, and effectiveness increased. The program has saved over $1,000/bed/year for the last seven years, and total documented savings are over $5,000,000. The cost/unit was almost 30% below the average values for many other biomedical engineering departments.

摘要

本文回顾了一个自1983年就有记录的全面设备管理计划。一个部门负责医院电子设备所需的所有维护活动,包括当时大多数生物医学工程部门未维护的许多项目。该部门将客户满意度和成本效益合并为一个单一目标,并取得了出色的成果。成本降低了,客户满意了,效率提高了。在过去七年中,该计划每年为每张病床节省超过1000美元,记录在案的总节省超过500万美元。单位成本比许多其他生物医学工程部门的平均值低近30%。

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Centralized maintenance responsibilities: a case study.集中式维护职责:一个案例研究。
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