Duboff R S
J Bus Strategy. 1992 Nov-Dec;13(6):10-3. doi: 10.1108/eb039521.
An effective marketing strategy should focus on serving profitable customers, not just adding new ones. The author offers five steps that marketers can follow to ensure that their efforts provide the greatest boost to the bottom line.
有效的营销策略应专注于服务有盈利价值的客户,而不仅仅是增加新客户。作者提供了五个步骤,营销人员可以遵循这些步骤来确保他们的努力能为盈利带来最大提升。