Facilities management contracting: the key to effective change management.

Facilities Management Contracting is a catalyst for developing high performance individuals and teams to deliver value for money in today's demanding funding environment. It is a key to unlocking individuals' creativity, and learning, through effective change management strategies, and to developing organisational processes and structures to promote this. Sarah Meads, General Manager of Serco Health Services, explores how health providers could make more effective use of Facilities Management Contracting to release the potential that already exists within their organisations by thinking of Facilities Management as a change management tool. Serco Health Services is the division of Serco Group NZ Limited responsible for assisting healthcare providers to review and manage a wide range of non-core support services.