Edmonstone J
Centre for Health Planning and Management, University of Keele, UK.
Health Manpow Manage. 1995;21(1):16-9. doi: 10.1108/09552069510084015.
The management of change has been a continuing concern for NHS managers. Suggests that many of the change processes over the last 25 years have been subject to fundamental flaws, preventing the successful management of change. Outlines a new approach for the management of change and examines the implications for management practice, the role of top management, and of external and internal consultancy/advisory resources.
变革管理一直是英国国家医疗服务体系（NHS）管理者持续关注的问题。有人认为，过去25年中的许多变革过程都存在根本性缺陷，阻碍了变革的成功管理。本文概述了一种新的变革管理方法，并探讨了其对管理实践、高层管理的作用以及外部和内部咨询/顾问资源的影响。
