Inman S
PFCA, USA.
PFCA Rev. 1995 Winter:12-5.
Benchmarking strategy alone may get you started, but the development of a sustainable program becomes the key to success. That development involves characteristics such as educating and nurturing appropriate benchmarking behaviors, building a best practice network to share learning and developing a continuous updating mechanism. With clear direction and these supporting systems in place, benchmarking can be a powerful tool to help you innovate today and stay on the right track for tomorrow. A thorough understanding of the benchmarking can avoid the "Benchmarks are great," "More benchmarks are always better," and "Why do I have so much trouble innovating?" cycle that has plagued many who embraced this idea without first seeing its risks to culture and improvement. With the proper program, benchmarks can add the critical shared learning and best practice role that successful change initiatives need.
仅靠标杆管理策略可能会让你起步，但制定一个可持续的计划才是成功的关键。该计划的制定涉及培养和塑造适当的标杆管理行为、建立一个分享经验的最佳实践网络以及开发一个持续更新机制等特点。有了明确的方向和这些支持系统，标杆管理可以成为一个强大的工具，帮助你在当下进行创新，并在未来保持正确的轨道。对标杆管理的透彻理解可以避免“标杆很棒”“标杆越多越好”以及“为什么我在创新方面如此困难？”等循环，这些循环困扰了许多在没有首先认识到其对文化和改进的风险的情况下就接受这一理念的人。通过适当的计划，标杆可以发挥成功变革举措所需的关键共享学习和最佳实践作用。
