Higgins R
Nuffield Institute for Health, University of Leeds, UK.
Int J Health Care Qual Assur. 1995;8(3):34-9. doi: 10.1108/09526869510089264.
Reports on an inter-agency initiative in Wakefield that used a needs-led case management approach for the resettlement of 32 former users of long-term hospital mental health services. Reviews the programme using headings provided by the values which underpinned local mental health services, namely, that services should endeavour to be appropriate, acceptable, accessible, effective/efficient and equitable for service users. The main objective of the programme was achieved--32 former users of hospital mental health services were resettled. Issues were, however, raised concerning the extent to which the programme could be described as needs-led. Concludes that there is still much to learn about the application of case management within the British health context.
关于韦克菲尔德一项跨部门倡议的报告，该倡议采用需求导向的个案管理方法，帮助32名长期接受医院心理健康服务的使用者重新融入社会。利用支撑当地心理健康服务的价值观所提供的标题对该项目进行评估，即服务应努力做到对服务使用者来说是恰当的、可接受的、可获得的、有效/高效的以及公平的。该项目的主要目标得以实现——32名曾接受医院心理健康服务的使用者重新融入了社会。然而，对于该项目在多大程度上可被描述为需求导向提出了一些问题。得出结论，在英国医疗环境中，关于个案管理的应用仍有许多需要学习的地方。
