Roth L G
Genesee Memorial Hospital, Batavia, NY, USA.
Physician Exec. 1996 Jan;22(1):45-8.
A variety of awards have been recognizing business, public, and educational sectors for their quality efforts. As of 1995, 10 states include the health care sector in their programs. The national Malcolm Baldrige Award now accepts volunteer applications from the health care sector as a prelude to their inclusion in 1996 in the regular award program. An evaluation model is common to the several award programs that describes how quality is enabled, the systems that make it work, and the desired goals in seven categories. Each category has criteria that allow the flexibility desired by individual programs. The important features are the self-examination required of the organization in preparing the application and the feedback reports to all applicants that note the strengths of applicant and the areas for improvement by the applicant. Health care organizations are encouraged to participate in these award programs as part of their individual improvements efforts.
各类奖项一直在表彰商业、公共和教育领域的卓越成就。截至1995年,有10个州将医疗保健领域纳入其项目之中。国家马尔科姆·鲍德里奇奖现在接受来自医疗保健领域的自愿申请,作为1996年将该领域纳入常规奖项计划的前奏。几个奖项计划都有一个共同的评估模型,该模型描述了质量是如何实现的、使其发挥作用的系统以及七个类别的预期目标。每个类别都有标准,允许各个项目拥有所需的灵活性。重要的特点是组织在准备申请时需要进行自我检查,以及向所有申请人提供反馈报告,指出申请人的优势和需要改进的领域。鼓励医疗保健组织参与这些奖项计划,作为其自身改进努力的一部分。