Sotile W M, Sotile M O
Sotile Psychological Associates, Winston-Salem, NC, USA.
Physician Exec. 1996 Aug;22(8):30-4.
Angry physicians create problems--for the people they treat and work with, for their administrators, and for their loved ones. Addressing negative emotions is one of the most prevalent organizational and personal challenges facing physician leaders. Solving this problem starts with taking an honest look at the factors and processes that shape physicians' coping patterns. Learning effective emotional management skills is underscored by a simple fact: Emotions are contagious. The Type A behavior pattern (TYABP) refers to an aggressive coping mode. Cross-cultural research suggests that, compared to the general population, physicians show elevated scores on TYABP measures, and that women physicians are at particular risk of developing TYABP. In Part 2 of this series, interpersonal anger management strategies will be presented.
愤怒的医生会制造问题——对他们治疗的患者、共事的同事、医院管理人员以及他们的亲人来说都是如此。应对负面情绪是医生领导者面临的最普遍的组织和个人挑战之一。解决这个问题首先要诚实地审视塑造医生应对模式的因素和过程。一个简单的事实凸显了学习有效情绪管理技能的重要性:情绪具有传染性。A型行为模式(TYABP)指的是一种攻击性的应对方式。跨文化研究表明,与普通人群相比,医生在A型行为模式测量中的得分更高,而且女医生尤其有形成A型行为模式的风险。在本系列的第二部分,将介绍人际愤怒管理策略。