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超市中的健康营销:利用提示、产品试吃和降价来增加顾客对低脂商品的购买量。

Health marketing in the supermarket: using prompting, product sampling, and price reduction to increase customer purchases of lower-fat items.

作者信息

Paine-Andrews A, Francisco V T, Fawcett S B, Johnston J, Coen S

机构信息

University of Kansas, Lawrence, KS 66045, USA.

出版信息

Health Mark Q. 1996;14(2):85-99. doi: 10.1300/j026v14n02_08.

Abstract

Reducing purchase and consumption of higher-fat foods is an important health objective for the nation since these behaviors are associated with cardiovascular disease and some cancers. Public health agents attempt to promote health-related behaviors, such as purchases of lower-fat foods, by changing key features of relevant environments. This study examined the effects of a marketing intervention in a supermarket on customer purchases of lower-fat products. Customers of one store of a major supermarket chain participated in this study. Direct observations of customer purchases of lower-fat milk, salad dressings, and frozen desserts were conducted. The supermarket intervention consisted of prompting, product sampling, and price reduction (store coupons). Using an interrupted time series design with switching replications, we found low to moderate increases for the lower-fat counterparts of milk, frozen desserts, and salad dressing. The greatest increase in purchases was found with frozen desserts. Findings from this study suggest that prompting, product sampling, and price reduction can increase customer purchases of some lower-fat products. Implications of these findings for the development and evaluation of health marketing interventions are discussed.

摘要

减少高脂肪食品的购买和消费是国家一项重要的健康目标,因为这些行为与心血管疾病和某些癌症有关。公共卫生机构试图通过改变相关环境的关键特征来促进与健康相关的行为,比如购买低脂肪食品。本研究考察了超市营销干预对顾客购买低脂产品的影响。一家大型连锁超市的一家门店的顾客参与了本研究。对顾客购买低脂牛奶、沙拉酱和冷冻甜点的情况进行了直接观察。超市干预措施包括提示、产品试吃和降价(商店优惠券)。采用带有转换重复的中断时间序列设计,我们发现牛奶、冷冻甜点和沙拉酱的低脂同类产品有低到中等程度的增长。冷冻甜点的购买量增长最大。本研究结果表明,提示、产品试吃和降价可以增加顾客对一些低脂产品的购买。讨论了这些发现对健康营销干预措施的制定和评估的意义。

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