Bergvik S, Gammon D
Department of Telemedicine, University Hospital of Tromsoe, Norway.
Stud Health Technol Inform. 1997;46:481-6.
Video conferencing (VC) technology transfers synchronous audio and video signals via standard telecommunication lines. VC has become a useful communication device in the mental health care sector in Norway, particularly in the northern countries. Training and supervision is considered one of the areas where VC has great potential. This study followed a group of nurses who used VC in a training program every other week over a period of six months. The group consisted of seven nurses (two supervisors and five supervisees). Data was collected from four of the VC sessions. User satisfaction and judgements on the effect of VC on critical aspects of the supervision were evaluated through questionnaires. In addition, a closing group interview was held to sum up qualitative experiences and attitudes. Results indicate that VC may indeed be an acceptable tool in group supervision. Participants reported that they were able to establish a climate for communicating on an emotional and personal level, as well as provide necessary feedback and psychological support.
视频会议（VC）技术通过标准电信线路传输同步音频和视频信号。在挪威，尤其是在北方国家，视频会议已成为精神卫生保健领域一种有用的通信设备。培训和督导被认为是视频会议具有巨大潜力的领域之一。本研究跟踪了一组护士，他们在为期六个月的时间里每隔一周在一个培训项目中使用视频会议。该组由七名护士组成（两名督导员和五名被督导者）。数据从四次视频会议中收集。通过问卷调查评估了用户满意度以及对视频会议对督导关键方面效果的判断。此外，还进行了一次结束时的小组访谈，以总结定性的经验和态度。结果表明，视频会议确实可能是小组督导中一种可接受的工具。参与者报告称，他们能够营造一种在情感和个人层面进行交流的氛围，同时提供必要的反馈和心理支持。
