Caro D H
Faculty of Administration, University of Ottawa.
Healthc Manage Forum. 1998 Spring;11(1):27-33. doi: 10.1016/S0840-4704(10)61001-0.
Executive support systems (ESSs) complement information technologies and add value to the work of senior health executives by enhancing management effectiveness, efficiency and productivity. This article examines the characteristics of executive support systems and their promising implications for executives in health services delivery. The systems' critical success factors are highlighted through a review of key development and management implementation strategies. The article concludes with a commentary on the fundamental significance of ESSs for health service leaders and managers.
高管支持系统(ESSs)是对信息技术的补充,通过提高管理的有效性、效率和生产力,为高级卫生管理人员的工作增添价值。本文探讨了高管支持系统的特点及其对卫生服务提供领域管理人员的潜在影响。通过回顾关键的开发和管理实施策略,突出了这些系统的关键成功因素。文章最后对高管支持系统对卫生服务领导者和管理者的根本重要性进行了评论。