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医疗保健市场:医院能否生存?

The health care market: can hospitals survive?

作者信息

Goldsmith J C

出版信息

Harv Bus Rev. 1980 Sep-Oct;58(5):100-12.

Abstract

Does it sound familiar? Resources are scarce, competition is tough, and government regulations and a balanced budget are increasingly hard to meet at the same time. This is not the automobile or oil industry but the health care industry, and hospital managers are facing the same problems. And, maintains the author of this article, they must borrow some proven marketing techniques from business to survive in the new health care market. He first describes the features of the new market (the increasing economic power of physicians, new forms of health care delivery, prepaid health plans, and the changing regulatory environment) and then the possible marketing strategies for dealing with them (competing hard for physicians who control the patient flow and diversifying and promoting the mix of services). He also describes various planning solutions that make the most of a community's hospital facilities and affiliations.

摘要

这听起来熟悉吗?资源稀缺,竞争激烈,同时满足政府监管和平衡预算越来越困难。这说的不是汽车或石油行业,而是医疗保健行业,医院管理者正面临同样的问题。而且,本文作者坚持认为,他们必须借鉴一些经过验证的商业营销技巧,才能在新的医疗保健市场中生存。他首先描述了新市场的特征(医生经济实力的增强、新的医疗保健提供形式、预付健康计划以及不断变化的监管环境),然后阐述了应对这些特征的可能营销策略(为控制患者流量的医生展开激烈竞争,以及使服务组合多样化并进行推广)。他还介绍了充分利用社区医院设施和附属关系的各种规划解决方案。

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