Tucker F G, Tucker J B
J Health Care Mark. 1985 Summer;5(3):31-8.
A study evaluating patients' degrees of satisfaction with physicians holding varying levels of medical training in similar practice settings was conducted. Results revealed that there were more satisfied patients relative to physicians who were more completely trained only on questions relating to the accessibility of health care. Since the most highly trained physician group had a different practice ambiance, it is concluded that level of physician training and degree of patient satisfaction are not related. Implications for health care marketing are discussed.
