Huang X, Butow P, Meiser B, Goldstein D
Department of Psychological Medicine, University of Sydney, NSW.
Aust N Z J Med. 1999 Apr;29(2):207-13. doi: 10.1111/j.1445-5994.1999.tb00685.x.
The information needs of ethnic minorities often differ from that of the dominant culture, leading to dissatisfaction among both patients and health professionals.
This research project aims to identify attitudes towards cancer and associated information and communication needs of Chinese patients and their relatives in Sydney, thereby providing a framework for the provision of culturally appropriate cancer care for Chinese-Australians.
A qualitative data collection strategy was selected as the most appropriate method, because no validated measures are available and no previous research has examined attitudes and needs of Chinese-Australian cancer patients. Patients were recruited from three major teaching hospitals in Sydney and from a Chinese cancer support organisation. Sampling was discontinued when informational redundancy was achieved. Four focus groups and 26 individual telephone interviews were conducted with a total of 36 cancer patients and 12 relatives born in China, Singapore and Malaysia.
While individual differences were observed, a majority view was expressed on a range of issues. Non-disclosure of a poor prognosis was favoured, and the role of the family in liaising between health professionals and the patient was emphasised. Patients preferred a confident and clear diagnosis and treatment recommendation. Most patients wished to incorporate Chinese culture-specific treatments into their care. The need for interpreters and psychological and spiritual support was emphasised.
Providing information in a culturally sensitive manner will assist doctors in providing optimum care and support for ethnic minority groups in this country.
少数民族的信息需求往往与主流文化不同,这导致患者和医疗专业人员双方都不满意。
本研究项目旨在确定悉尼华裔患者及其亲属对癌症的态度以及相关的信息和沟通需求,从而为向澳大利亚华裔提供符合文化特点的癌症护理提供一个框架。
选择定性数据收集策略作为最合适的方法,因为没有经过验证的测量方法,且之前没有研究调查过澳大利亚华裔癌症患者的态度和需求。患者从悉尼的三家主要教学医院以及一个华裔癌症支持组织招募。当达到信息冗余时停止抽样。对总共36名癌症患者和12名出生在中国、新加坡和马来西亚的亲属进行了四个焦点小组讨论和26次个人电话访谈。
虽然观察到个体差异,但在一系列问题上表达了多数观点。倾向于不透露预后不良的情况,并强调了家庭在医疗专业人员与患者之间联络的作用。患者更喜欢自信和明确的诊断及治疗建议。大多数患者希望在护理中纳入中国文化特色的治疗方法。强调了对口译员以及心理和精神支持的需求。
以文化敏感的方式提供信息将有助于医生为该国的少数民族群体提供最佳护理和支持。