Frihagen F, Hjortdahl P, Kvamme O J
Fylkessjukehuset på Stord.
Tidsskr Nor Laegeforen. 1999 Jun 10;119(15):2168-72.
Communication between general practitioners and hospital interns serves as basis for the first in-hospital treatment of emergency admitted patients. The purpose of this study is to describe how this communication currently functions in Norway. The study was carried out by personal and focus group interviews with general practitioners and hospital interns, and questionnaire responses from 532 doctors. Both general practitioners (93%) and hospital interns (84%) claim that the general practitioner's information is usually valuable for the initial hospital treatment. 89% of the general practitioners and 65% of the interns (p < 0.01) responded affirmatively to general statements characterising the existing communication as good. However, 58% of the interns are of the opinion that there are many unnecessary referrals to the hospitals, and 47% respond that the general practitioners often refer a patient in order to get rid of a problem they should have been able to handle themselves. The interns single out simple problems with the referral letters, such as illegible handwriting, and left-out or unsorted information. This critical view can in part be explained by the sense of isolation, lack of autonomy and high work load that interns experience in their obligatory hospital year. We recommended that interns are invited to participate when hospital doctors and general practitioners meet.
全科医生与医院实习生之间的沟通是急诊入院患者首次院内治疗的基础。本研究的目的是描述这种沟通目前在挪威是如何运作的。该研究通过对全科医生和医院实习生进行个人访谈和焦点小组访谈,以及对532名医生的问卷调查来开展。全科医生(93%)和医院实习生(84%)均声称,全科医生提供的信息通常对患者的首次院内治疗很有价值。89%的全科医生和65%的实习生(p < 0.01)对关于现有沟通良好的总体陈述给予了肯定答复。然而,58%的实习生认为存在许多不必要的转诊至医院的情况,47%的实习生回应称,全科医生经常转诊患者是为了摆脱他们本应能够自行处理的问题。实习生们指出了转诊信存在的一些简单问题,如字迹潦草、信息遗漏或未分类。这种批评性观点部分可以由实习生在强制性医院实习年度中所体验到的孤立感、缺乏自主性和高工作量来解释。我们建议,在医院医生和全科医生会面时邀请实习生参与。