Matthews-Flint L J, Lucas L J
Kaiser Permanente, Medical Center Education Department, Downey, California 90242, USA.
Home Healthc Nurse. 1999 May;17(5):300-5; quiz 306. doi: 10.1097/00004045-199905000-00009.
Telecommunication relay service (TRS) is a lifeline for deaf, deaf-blind, hard-of-hearing, and speech-disabled persons. Nurses who are technology shy and unfamiliar with TRS fail to integrate this simple telephone process into their pursuit of quality healthcare outcomes for patients with communication disorders. This article aims to increase home care nurses' awareness, comfort, and use of TRS.
电信中继服务(TRS)是失聪、失聪兼失明、听力障碍及言语障碍人士的生命线。那些对技术有抵触情绪且不熟悉TRS的护士,未能将这个简单的电话程序纳入到为有沟通障碍的患者提供优质医疗护理结果的工作中。本文旨在提高家庭护理护士对TRS的认识、熟悉程度及使用率。