Bratton R L, Cody C
Department of Family Medicine, Mayo Clinic Jacksonville, Fla. 32224, USA.
Mayo Clin Proc. 2000 Apr;75(4):365-8. doi: 10.4065/75.4.365.
To determine patient satisfaction with telemedicine technology.
In this pilot study, 20 generally healthy elderly residents (mean age, 77.3 years) of a Florida retirement community consulted weekly by "Electronic House Call" with a primary care physician to record their vital signs and discuss their condition. At the end of the 8-week study period, they were asked to complete a survey indicating their satisfaction with the telemedicine experience.
Eighteen of the 20 participants completed the survey. Eleven respondents (61%) reported they were comfortable using the computer system without assistance. Most (13/18; 72%) believed the computer system correctly recorded vital signs. Almost all (17/18; 94%) reported the computer system did not have a negative impact on their relationship with their primary health care provider, and 11 (61%) thought that the system had a positive effect.
The participants in this small pilot study were pleased with the experience they had with telemedicine. Large-scale studies are needed to determine the widespread utility of telemedicine technology.
确定患者对远程医疗技术的满意度。
在这项试点研究中，佛罗里达州一个退休社区的20名一般健康的老年居民（平均年龄77.3岁）每周通过“电子家庭访视”与一名初级保健医生联系，以记录他们的生命体征并讨论他们的病情。在为期8周的研究期结束时，要求他们完成一项调查，表明他们对远程医疗体验的满意度。
20名参与者中有18人完成了调查。11名受访者（61%）表示他们在没有帮助的情况下能够自如使用计算机系统。大多数人（13/18；72%）认为计算机系统正确记录了生命体征。几乎所有人（17/18；94%）报告称计算机系统对他们与初级医疗保健提供者的关系没有负面影响，11人（61%）认为该系统有积极作用。
这项小型试点研究中的参与者对他们的远程医疗体验感到满意。需要进行大规模研究以确定远程医疗技术的广泛实用性。
