Sanchez-Burks J, Nisbett R E, Ybarra O
Management and Organization Department, Marshall School of Business, University of Southern California, Los Angeles 90089, USA.
J Pers Soc Psychol. 2000 Aug;79(2):174-89. doi: 10.1037//0022-3514.79.2.174.
Two studies provide evidence that Latins (i.e., Mexicans and Mexican Americans) are guided by a concern with socioemotional aspects of workplace relations to a far greater degree than are Anglo-Americans. The focus on socioemotional considerations results in Latins having a relatively greater preference for workgroups having a strong interpersonal orientation. Preferred relational style had a far greater impact on preferences for workgroups and judgments about their likely success than did the ethnic composition of the workgroups for both Latins and Anglo-Americans. Evidence that the two groups differ markedly in relational schemas comes from examination of suggestions about how group performance could be improved, judgments about whether a focus on socioemotional concerns necessarily entails a reduction in task focus, and recall for socioemotional aspects of workgroup interactions. Implications for the dynamics of intercultural contact are discussed.
两项研究提供了证据,表明拉丁裔(即墨西哥人和墨西哥裔美国人)在工作场所关系的社会情感方面所受的影响程度远高于英裔美国人。对社会情感因素的关注使得拉丁裔相对更倾向于人际导向较强的工作团队。对于拉丁裔和英裔美国人来说,偏好的关系风格对工作团队偏好及对其可能成功的判断的影响,远大于工作团队的种族构成。通过考察关于如何提高团队绩效的建议、关于关注社会情感问题是否必然导致任务关注度降低的判断以及对工作团队互动中社会情感方面的回忆,发现这两个群体在关系模式上存在显著差异。文中还讨论了对跨文化接触动态的影响。