Rout U R
Department of Psychology and Speech Pathology, Manchester Metropolitan University, UK.
J Clin Nurs. 2000 Mar;9(2):303-9. doi: 10.1046/j.1365-2702.2000.00342.x.
This paper presents the results of a pilot study investigating stress among district nurses in the north-west of England. Nurses completed questionnaires covering job satisfaction, mental health, stress, Type A behaviour, health behavior, coping skills and demographic details. A specific measure of stress was developed following in-depth interviews with primary care professionals, including district nurses. A total of 79 district nurses took part in the study. The major sources of stress isolated by the district nurses related to: time pressure, administrative responsibility, having too much to do, factors not under their control, interruptions, keeping up with National Health Service (NHS) changes, and lack of resources. Factor analysis of stress questionnaire responses identified five major factors: demands of the job and lack of communication, working environment, problems with patients, work/home interface and social life, and career development. The highest levels of satisfaction were reported for the amount of variety in their job and the lowest level of job satisfaction was reported for chance of promotion. The results revealed that the mental wellbeing of the nurses was higher than that of the other population groups. Furthermore, multivariate analysis revealed three major stressors that were predictive of high levels of job dissatisfaction: demands of the job and lack of communication, working environment, and career development. The implications of the findings for further research are considered.
本文介绍了一项关于英格兰西北部地区护士压力状况的初步研究结果。护士们填写了涵盖工作满意度、心理健康、压力、A型行为、健康行为、应对技巧及人口统计学细节的问卷。在对包括地区护士在内的基层医疗专业人员进行深入访谈后,制定了一项特定的压力衡量标准。共有79名地区护士参与了该研究。地区护士们确定的主要压力来源包括:时间压力、行政职责、工作量过大、无法掌控的因素、工作干扰、跟上国民医疗服务体系(NHS)的变化以及资源短缺。对压力问卷回复进行的因素分析确定了五个主要因素:工作要求与沟通不足、工作环境、患者问题、工作/家庭界面与社交生活以及职业发展。工作多样性方面的满意度最高,而晋升机会方面的工作满意度最低。结果显示,护士的心理健康状况高于其他人群。此外,多变量分析揭示了三个可预测高度工作不满的主要压力源:工作要求与沟通不足、工作环境以及职业发展。文中还考虑了这些研究结果对进一步研究的启示。