Faculty of Public Health and Tropical Medicine, Jazan University, Jazan, Saudi Arabia.
Hum Resour Health. 2012 Sep 13;10:30. doi: 10.1186/1478-4491-10-30.
Quality of work life (QWL) is defined as the extent to which an employee is satisfied with personal and working needs through participating in the workplace while achieving the goals of the organization. QWL has been found to influence the commitment and productivity of employees in health care organizations, as well as in other industries. However, reliable information on the QWL of primary health care (PHC) nurses is limited. The purpose of this study was to assess the QWL among PHC nurses in the Jazan region, Saudi Arabia.
A descriptive research design, namely a cross-sectional survey, was used in this study. Data were collected using Brooks' survey of quality of nursing work life and demographic questions. A convenience sample was recruited from 134 PHC centres in Jazan, Saudi Arabia. The Jazan region is located in the southern part of Saudi Arabia. A response rate of 91% (n = 532/585) was achieved (effective response rate = 87%, n = 508). Data analysis consisted of descriptive statistics, t-test and one way-analysis of variance. Total scores and subscores for QWL items and item summary statistics were computed and reported using SPSS version 17 for Windows.
Findings suggested that the respondents were dissatisfied with their work life. The major influencing factors were unsuitable working hours, lack of facilities for nurses, inability to balance work with family needs, inadequacy of vacations time for nurses and their families, poor staffing, management and supervision practices, lack of professional development opportunities, and an inappropriate working environment in terms of the level of security, patient care supplies and equipment, and recreation facilities (break-area). Other essential factors include the community's view of nursing and an inadequate salary. More positively, the majority of nurses were satisfied with their co-workers, satisfied to be nurses and had a sense of belonging in their workplaces. Significant differences were found according to gender, age, marital status, dependent children, dependent adults, nationality, nursing tenure, organizational tenure, positional tenure, and payment per month. No significant differences were found according to education level of PHC nurses and location of PHC.
These findings can be used by PHC managers and policy makers for developing and appropriately implementing successful plans to improve the QWL. This will help to enhance the home and work environments, improve individual and organization performance and increase the commitment of nurses.
工作生活质量（QWL）是指员工通过参与工作来满足个人和工作需求的程度，同时实现组织的目标。已经发现 QWL 会影响医疗保健组织以及其他行业的员工的敬业度和生产力。然而，关于初级保健（PHC）护士的 QWL 的可靠信息有限。本研究的目的是评估沙特阿拉伯吉赞地区 PHC 护士的 QWL。
本研究采用描述性研究设计，即横断面调查。使用 Brooks 护理工作生活质量调查和人口统计学问题收集数据。在沙特阿拉伯吉赞的 134 个 PHC 中心招募了方便样本。吉赞地区位于沙特阿拉伯南部。达到了 91%的回应率（n=532/585）（有效回应率=87%，n=508）。数据分析包括描述性统计、t 检验和单因素方差分析。使用 SPSS 版本 17 for Windows 计算和报告 QWL 项目的总分和子分以及项目汇总统计数据。
研究结果表明，受访者对自己的工作生活不满意。主要影响因素包括不适合的工作时间、护士设施不足、无法平衡工作与家庭需求、护士及其家属休假时间不足、人员配备不足、管理和监督实践不当、缺乏职业发展机会以及安全水平、患者护理用品和设备以及娱乐设施（休息区）不适当的工作环境。其他重要因素包括社区对护理的看法和薪酬不足。更积极的是，大多数护士对同事满意、对成为护士感到满意，并对工作场所具有归属感。根据性别、年龄、婚姻状况、受抚养子女、受抚养成年人、国籍、护理任期、组织任期、职位任期和月薪，发现了显著差异。根据 PHC 护士的教育水平和 PHC 的位置，没有发现显著差异。
这些发现可被 PHC 经理和政策制定者用于制定和适当实施成功的计划以提高 QWL。这将有助于改善家庭和工作环境、提高个人和组织绩效并提高护士的敬业度。
