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当选择产生消极作用时:一个人能否对好事期望过高?

When choice is demotivating: can one desire too much of a good thing?

作者信息

Iyengar S S, Lepper M R

机构信息

Graduate School of Business, Columbia University, New York, New York 10027-6902, USA.

出版信息

J Pers Soc Psychol. 2000 Dec;79(6):995-1006. doi: 10.1037//0022-3514.79.6.995.

Abstract

Current psychological theory and research affirm the positive affective and motivational consequences of having personal choice. These findings have led to the popular notion that the more choice, the better-that the human ability to manage, and the human desire for, choice is unlimited. Findings from 3 experimental studies starkly challenge this implicit assumption that having more choices is necessarily more intrinsically motivating than having fewer. These experiments, which were conducted in both field and laboratory settings, show that people are more likely to purchase gourmet jams or chocolates or to undertake optional class essay assignments when offered a limited array of 6 choices rather than a more extensive array of 24 or 30 choices. Moreover, participants actually reported greater subsequent satisfaction with their selections and wrote better essays when their original set of options had been limited. Implications for future research are discussed.

摘要

当前的心理学理论与研究证实了拥有个人选择所带来的积极情感和动机方面的结果。这些发现导致了一种流行观念,即选择越多越好——人类管理选择的能力以及对选择的渴望是无限的。三项实验研究的结果鲜明地挑战了这种隐含假设,即拥有更多选择必然比拥有更少选择更具内在激励性。这些实验在实地和实验室环境中均有进行,结果表明,当提供6种有限的选择而非24种或30种更广泛的选择时,人们更有可能购买高档果酱或巧克力,或者完成选修课程的论文作业。此外,参与者实际上报告称,当他们最初的选择范围有限时,他们对自己的选择随后会有更高的满意度,并且写出的论文质量也更高。文中还讨论了对未来研究的启示。

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