Shaw-Kokot J, de la Varre C
Health Sciences Library, University of North Carolina at Chapel Hill, 27599-7585, USA.
Bull Med Libr Assoc. 2001 Jan;89(1):21-8.
Identify journal collection access and use factors.
University of North Carolina at Chapel Hill's Health Sciences Library patrons.
Survey forms and user interactions were monitored once a week for twelve weeks during the fall 1997 semester. The project was based on a 1989 New Mexico State University study and used Kantor's Branching Analysis to measure responses.
80% of reported sought journal articles were found successfully. Along with journal usage data, the library obtained demographic and behavioral information.
Journals are the library's most used resource and, even as more electronic journals are offered, print journals continue to make up the majority of the collection. Several factors highlighted the need to study journal availability. User groups indicated that finding journals was problematic, and internal statistics showed people requesting interlibrary loans for owned items. The study looked at success rates, time, and ease of finding journals. A variety of reasons contributed to not finding journals. While overall user reports indicated relatively high success rate and satisfaction, there were problems to be addressed. As the library proceeds in redesigning both the physical space and electronic presence, the collected data have provided valuable direction.
确定期刊馆藏的获取与使用因素。
北卡罗来纳大学教堂山分校健康科学图书馆的读者。
在1997年秋季学期的十二周时间里，每周对调查问卷和用户互动情况进行一次监测。该项目基于1989年新墨西哥州立大学的一项研究，并采用坎托分支分析法来衡量反馈情况。
80%报告查找的期刊文章被成功找到。除了期刊使用数据外，图书馆还获取了人口统计学和行为学信息。
期刊是图书馆使用最多的资源，即便提供了更多电子期刊，纸质期刊在馆藏中仍占多数。有几个因素凸显了研究期刊可得性的必要性。用户群体表示查找期刊存在问题，内部统计显示有人为图书馆已有资料申请馆际互借。该研究考察了查找期刊的成功率、时间和便捷性。未找到期刊有多种原因。虽然总体用户报告显示成功率和满意度相对较高，但仍存在有待解决的问题。随着图书馆着手重新设计实体空间和电子服务，所收集的数据提供了有价值的指导方向。
