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Measuring and benchmarking quality in hospitals.

作者信息

Homa-Lowry J

机构信息

Homa-Lowry Healthcare Consulting, Canton, USA.

出版信息

Mich Health Hosp. 2001 Mar-Apr;37(2):12-3.

PMID:11276943
Abstract

As the cost of health care increases, but the resources available to deliver patient care decrease, the issue of quality becomes a major concern for everyone either receiving or delivering health care services. Adding to the complexity of the quality issues facing health care institutions have been a number of recent health care articles reporting patient safety issues. These issues have ranged from medical mistakes to medication errors. Factors cited as contributing to these errors have been the shortage of resources, shortage of professionals to provide direct patient care, i.e. nurses, and the increasing cost of providing health care services.

摘要

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