Thomas D A
Harvard Business School, Boston, USA.
Harv Bus Rev. 2001 Apr;79(4):98-107, 168.
Diversity has become a top priority in corporate America. Despite corporations' best intentions, however, many have failed to achieve a racial mix at the top levels of management. Some have revolving doors for talented minorities, recruiting the best and brightest, only to see them leave, frustrated by their experiences. Others are able to retain high-potential professionals of color but find them mired in middle management. To understand the different career trajectories of whites and minorities, David Thomas studied the progression of racial minorities at three large U.S. corporations. Here, he explains the three career stages that all professionals advance through, and he discusses why promising white professionals tend to enter fast tracks early in their careers, whereas high-potential minorities typically take off after they have reached middle management. Thomas's research shows that minorities who advance the furthest share one characteristic: a strong network of mentors and corporate sponsors. He found that minorities who plateaued in middle management received mentoring that was basically instructional; it helped them to develop skills. By contrast, minorities who became executives enjoyed fuller developmental relationships with their mentors. Thomas explains the types of support mentors provide for their protégés and outlines the challenges of mentoring across racial lines. Specifically, he addresses negative stereotypes, public scrutiny, difficulty with role modeling, and peer resentment. Finally, Thomas challenges the notion that the job of mentors begins and ends with their one-on-one relationships with their protégés. He offers concrete advice on how mentors can support broader initiatives at their organizations to create and enhance conditions that foster the upward mobility of professionals of color.
多元化已成为美国企业界的首要任务。然而,尽管企业有着良好的意愿,但许多企业在高层管理层面未能实现种族多元化。一些企业对少数族裔人才犹如走马灯,招募了最优秀、最聪明的人才,却眼睁睁看着他们因工作经历而沮丧地离开。另一些企业能够留住有潜力的有色人种专业人士,但却发现他们深陷中层管理岗位。为了了解白人和少数族裔不同的职业轨迹,大卫·托马斯研究了美国三家大型企业中少数族裔的职业发展情况。在此,他阐述了所有专业人士都会经历的三个职业阶段,并探讨了为什么有前途的白人专业人士在职业生涯早期往往能进入快车道,而有潜力的少数族裔通常要到进入中层管理之后才会有所突破。托马斯的研究表明,晋升得最远的少数族裔有一个共同特点:拥有强大的导师和企业赞助人网络。他发现,在中层管理岗位停滞不前的少数族裔得到的指导基本上只是传授知识,帮助他们提升技能。相比之下,成为高管的少数族裔与导师有着更全面的发展关系。托马斯解释了导师为其门徒提供的支持类型,并概述了跨种族指导面临的挑战。具体来说,他谈到了负面刻板印象、公众审视、榜样塑造困难以及同事的怨恨。最后,托马斯对导师的工作始于并止于与门徒的一对一关系这一观点提出了质疑。他就导师如何支持所在组织的更广泛举措提供了具体建议,以创造和改善有利于有色人种专业人士向上流动的条件。