Dowie J
Public Health and Policy Department, London School of Hygiene and Tropical Medicine, London WC1E 7HT.
Qual Health Care. 2001 Dec;10 Suppl 2(Suppl 2):ii59-63. doi: 10.1136/qhc.0100059...
Most references to "leadership" and "learning" as sources of quality improvement in medical care reflect an implicit commitment to the decision technology of "clinical judgement". All attempts to sustain this waning decision technology by clinical guidelines, care pathways, "evidence based practice", problem based curricula, and other stratagems only increase the gap between what is expected of doctors in today's clinical situation and what is humanly possible, hence the morale, stress, and health problems they are increasingly experiencing. Clinical guidance programmes based on decision analysis represent the coming decision technology, and proactive adaptation will produce independent doctors who can deliver excellent evidence based and preference driven care while concentrating on the human aspects of the therapeutic relation, having been relieved of the unbearable burdens of knowledge and information processing currently laid on them. History is full of examples of the incumbents of dominant technologies preferring to die than to adapt, and medicine needs both learning and leadership if it is to avoid repeating this mistake.
大多数将“领导力”和“学习”视为医疗质量提升源泉的观点,都隐含着对“临床判断”这一决策技术的认可。通过临床指南、护理路径、“循证医学实践”、基于问题的课程以及其他策略来维持这种逐渐式微的决策技术的所有尝试,只会加大当今临床环境中对医生的期望与人力可及范围之间的差距,进而导致他们日益面临的士气、压力和健康问题。基于决策分析的临床指导项目代表着即将到来的决策技术,积极主动地适应将培养出独立的医生,他们能够在专注于治疗关系中的人文因素的同时,提供出色的循证且基于偏好的医疗服务,摆脱目前压在他们身上的难以承受的知识和信息处理负担。历史上充斥着主导技术的从业者宁愿消亡也不愿适应的例子,如果医学想要避免重蹈覆辙,就既需要学习也需要领导力。