Kitson A
Royal College of Nursing, 20 Cavendish Square, London W1M 0AB, UK.
Qual Health Care. 2001 Dec;10 Suppl 2(Suppl 2):ii79-84. doi: 10.1136/qhc.0100079...
Leadership, whether it is nursing, medical or healthcare leadership, is about knowing how to make visions become reality. The vision that many nurses hold dear to their hearts is one where patients are treated with dignity and respect at all times; where systems are designed for the benefit of individual needs; and where the work performed by nurses and other carers is valued and respected. Achieving such a vision will require a paradigm shift in the philosophy, priorities, policies, and power relationships of the health service. Fundamentally, it will require the rhetoric of patient centred care to become a reality. The following scenario is set in the UK in the year 2012 and describes a health service that is on the pathway to achieving this vision. It tells the story from a nursing perspective and outlines the three key foundation stones that helped nursing achieve the vision of a patient centred health service: (1) development of patient centred care measures as part of performance management and the clinical governance agenda; (2) leadership based on personal growth and development principles; (3) new clinical career and competency framework for nursing.
领导力,无论是护理领域、医学领域还是医疗保健领域的领导力,都关乎懂得如何将愿景变为现实。许多护士心中珍视的愿景是,患者在任何时候都能得到尊严和尊重的对待;医疗系统的设计是为了满足个人需求;护士和其他护理人员所做的工作得到重视和尊重。要实现这样的愿景,卫生服务的理念、优先事项、政策和权力关系都需要进行范式转变。从根本上说,这需要以患者为中心的护理理念成为现实。以下场景设定在2012年的英国,描述了一个正朝着实现这一愿景迈进的卫生服务体系。它从护理角度讲述了这个故事,并概述了帮助护理实现以患者为中心的卫生服务愿景的三个关键基石:(1)将以患者为中心的护理措施作为绩效管理和临床治理议程的一部分来制定;(2)基于个人成长和发展原则的领导力;(3)新的护理临床职业和能力框架。