Melville C, Hands S, Jones P
Dept of Postgraduate Medicine, Keele University, UK.
Arch Dis Child. 2002 May;86(5):374-5. doi: 10.1136/adc.86.5.374.
We performed a randomised controlled crossover trial of clinic letters. Structured letters were compared with conventional letters containing problem lists. There were 32 participants; 25 preferred the structured letter. Median rating and items identified were higher for the structured letter. Structured clinical correspondence with paragraph headings is strongly preferred and increases comprehension.