DeMarco Bill
DeMarco & Associates, Rockford, Illinois, USA.
Healthc Financ Manage. 2002 May;56(5):42-6.
Despite reports to the contrary, managed care is pervasive and growing. By understanding employers' needs and how those needs are forcing managed care to change, hospital and physician provider organizations can create growth opportunities for themselves. To optimize their organizations' financial performance under managed care contracts, healthcare financial managers of providers should develop an overall managed care strategy for their organizations that includes customer-service initiatives and system planning and development, instead of focusing only on contract negotiation.
尽管有相反的报道，但管理式医疗无处不在且在不断发展。通过了解雇主的需求以及这些需求如何迫使管理式医疗发生变革，医院和医生服务提供机构可以为自身创造增长机会。为了在管理式医疗合同下优化机构的财务绩效，服务提供者的医疗财务管理人员应为其机构制定一项全面的管理式医疗战略，其中包括客户服务举措以及系统规划与开发，而不是仅仅专注于合同谈判。
