Huber Jeffrey T, Snyder Mary
School of Library and Information Studies, Texas Woman's University, Houston Academy of Medicine-Texas Medical Center Library, Houston, TX, USA.
Med Ref Serv Q. 2002 Summer;21(2):39-46. doi: 10.1300/J115v21n02_04.
Responsibility for the provision of consumer health information typically lies within the public library domain or the health sciences library arena. In many communities, both types of libraries provide support for consumer health information services, often with varying levels of expertise. Public library employees may or may not be trained in the use of health and biomedical information resources. Conversely, health sciences library staff may or may not be familiar with information needs of the lay public within their community. To offset these potential differences, a model was developed to assess the health information needs of community members and to provide training for public library staff regarding use of relevant electronic consumer health information resources.
提供消费者健康信息的责任通常在于公共图书馆领域或健康科学图书馆领域。在许多社区，这两类图书馆都为消费者健康信息服务提供支持，但其专业水平往往各不相同。公共图书馆员工可能接受过也可能未接受过健康和生物医学信息资源使用方面的培训。相反，健康科学图书馆工作人员可能熟悉也可能不熟悉所在社区普通民众的信息需求。为了弥补这些潜在差异，开发了一种模式，用于评估社区成员的健康信息需求，并为公共图书馆员工提供有关使用相关电子消费者健康信息资源的培训。
