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客户对咨询师多元文化能力的评价。

Clients' ratings of counselor multicultural competency.

作者信息

Fuertes Jairo N, Brobst Karen

机构信息

Graduate School of Education, Room 1008, Fordham University, 113 West 60th Street, New York, New York 10023-7478, USA.

出版信息

Cultur Divers Ethnic Minor Psychol. 2002 Aug;8(3):214-23. doi: 10.1037/1099-9809.8.3.214.

Abstract

Differences in perceptions between Euro American and ethnic minority respondents were examined to compare the role of counselor multicultural competency in multicultural versus traditional counseling. Results showed a strong positive correlation between clients' ratings of counselors' multicultural competencies and clients' ratings of counselors' general competency and empathy. However, when comparisons were made between Euro American and ethnic minority clients' on satisfaction, counselor multicultural competency explained a large and significant amount of variance for the ethnic minority sample only, above and beyond counselor general competency and empathy. Results are discussed in the context of relevant literature and suggestions for future research.

摘要

研究了欧美受访者与少数族裔受访者在认知上的差异,以比较咨询师多元文化能力在多元文化咨询与传统咨询中的作用。结果显示,客户对咨询师多元文化能力的评价与客户对咨询师总体能力和同理心的评价之间存在很强的正相关。然而,当比较欧美客户和少数族裔客户的满意度时,咨询师多元文化能力仅对少数族裔样本解释了大量且显著的差异,超出了咨询师总体能力和同理心。研究结果将在相关文献的背景下进行讨论,并提出未来研究的建议。

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