Drucker Peter F
Claremont Graduate University, Claremont, California, USA.
Harv Bus Rev. 2002 Aug;80(8):95-100, 102, 148.
How much of innovation is inspiration, and how much is hard work? The answer lies somewhere in the middle, says management thinker Peter Drucker. In this HBR classic from 1985, he argues that innovation is real work that can and should be managed like any other corporate function. Success is more likely to result from the systematic pursuit of opportunities than from a flash of genius. Indeed, most innovative business ideas arise through the methodical analysis of seven areas of opportunity. Within a company or industry, opportunities can be found in unexpected occurrences, incongruities of various kinds, process needs, or changes in an industry or market. Outside a company, opportunities arise from demographic changes, changes in perception, or new knowledge. There is some overlap among the sources, and the potential for innovation may well lie in more than one area at a time. Innovations based on new knowledge tend to have the greatest effect on the marketplace, but it often takes decades before the ideas are translated into actual products, processes, or services. The other sources of innovation are easier and simpler to handle, yet they still require managers to look beyond established practices, Drucker explains. The author emphasizes that innovators need to look for simple, focused solutions to real problems. The greatest praise an innovation can receive is for people to say, "That's so obvious!" Grandiose ideas designed to revolutionize an industry rarely work. Innovation, like any other endeavor, takes talent, ingenuity, and knowledge. But Drucker cautions that if diligence, persistence, and commitment are lacking, companies are unlikely to succeed at the business of innovation.
创新中有多少是灵感,又有多少是努力工作?管理思想家彼得·德鲁克表示,答案介于两者之间。在这篇1985年发表于《哈佛商业评论》的经典文章中,他认为创新是实实在在的工作,能够且应该像管理公司的其他职能一样进行管理。成功更有可能源于对机会的系统追求,而非灵光一闪。事实上,大多数创新商业想法都源自对七个机会领域的有条不紊的分析。在公司或行业内部,机会可能存在于意外事件、各种不协调之处、流程需求,或行业或市场的变化之中。在公司外部,机会则源于人口结构变化、认知变化或新知识。这些来源之间存在一些重叠,而且创新潜力很可能同时存在于多个领域。基于新知识的创新往往对市场产生最大影响,但通常需要数十年时间这些想法才能转化为实际的产品、流程或服务。德鲁克解释说,创新的其他来源更容易处理,但仍要求管理者超越既定做法去寻找。作者强调,创新者需要寻找针对实际问题的简单、专注的解决方案。一项创新能得到的最大赞誉是人们说:“这太明显了!”旨在彻底改变一个行业的宏伟想法很少能成功。创新和其他任何努力一样,需要天赋、创造力和知识。但德鲁克警告说,如果缺乏勤奋、毅力和投入,公司在创新业务上不太可能取得成功。