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超级巨星首席执行官的诅咒。

The curse of the superstar CEO.

作者信息

Khurana Rakesh

机构信息

Harvard Business School, Boston, USA.

出版信息

Harv Bus Rev. 2002 Sep;80(9):60-6, 125.

Abstract

When struggling companies look for a new chief executive today, the one quality they prize above all others is charisma. But once they've recruited a larger-than-life leader, they often find that their troubles only get worse. Indeed, as the author's new research painfully reveals, the widespread belief in the powers of charismatic CEOs can be problematic. Why? First, Khurana says, there's no conclusive evidence that charismatic leadership affects an organization's performance. And yet--as Kodak's story over the past decade reveals--when a company is faltering, boards feel compelled to oust the incumbent chief executive and bring in a corporate savior. Second, the insistence on finding a charismatic leader, combined with the undefinable nature of charisma, results in selection processes that are overly conservative and even irrational. Boards end up considering only candidates who have already achieved the rank of CEO or president at a high-performing, high-profile company, even if they are not right for the job. Third, charismatic leaders deliberately destabilize organizations. This can result in a more vibrant company, as it did at General Electric during Jack Welch's tenure, but it can also leave a troubled legacy for the organization to overcome, as GE, Ford, and Enron have all found. Faith in a company, a product, or an idea can unleash tremendous innovation and productivity. But the extravagant hopes invested in charismatic CEOs resemble not mature faith but a belief in magic. If we are willing to reconsider our notion of leadership, this age of faith can be followed by an era of faith and reason.

摘要

如今,当陷入困境的公司寻找新首席执行官时,他们最为看重的一项品质就是魅力。但一旦他们招募到一位极具影响力的领导者,往往会发现自身问题反而愈发严重。事实上,正如作者的最新研究所痛苦揭示的那样,对魅力型首席执行官能力的普遍看法可能存在问题。原因何在?首先,库拉纳表示,没有确凿证据表明魅力型领导会影响组织绩效。然而——正如柯达在过去十年的经历所显示的那样——当一家公司步履蹒跚时,董事会会觉得有必要罢免现任首席执行官,并引入一位企业救星。其次,对寻找魅力型领导者的执着,再加上魅力难以定义的特性,导致选拔过程过于保守甚至非理性。董事会最终只考虑那些在业绩出色、备受瞩目的公司中已经担任首席执行官或总裁职位的候选人,即便他们并不适合该岗位。第三,魅力型领导者会故意使组织不稳定。这可能会造就一个更具活力的公司,就像杰克·韦尔奇任职期间的通用电气那样,但这也可能给组织留下棘手的遗留问题有待克服,通用电气、福特和安然都已发现这一点。对一家公司、一种产品或一个理念的信念能够释放巨大的创新力和生产力。但对魅力型首席执行官寄予的过高期望并非成熟的信念,而更像是对魔法的信仰。如果我们愿意重新审视我们对领导力的观念,这个信仰时代之后可能会迎来一个信仰与理性并存的时代。

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