Spreier Scott W, Fontaine Mary H, Malloy Ruth L
Hay Group's McClelland Center for Research and Innovation, Boston, USA.
Harv Bus Rev. 2006 Jun;84(6):72-82, 144.
The desire to achieve is a major source of strength in business, and it is on the rise. The authors' consulting firm has seen a steady increase in the extent to which achievement motivates managers. There's a dark side to the trend, however. By relentlessly focusing on tasks and goals, an executive or company can damage performance. Overachievers tend to command and coerce, stifling subordinates. Psychologist David McClelland identified three drivers of behavior: achievement, meeting a standard of excellence; affiliation, maintaining close relationships; and power, having an impact on others. He said the power motive comes in two forms: personalized, in which the leader draws strength from controlling people, and socialized, where the leader derives strength from empowering people. Studies show that great charismatic leaders are highly motivated by socialized power. To look at how motives and leadership style affect a group's work climate and performance, the authors studied 21 senior managers at IBM. The leaders who created high-performing and energizing climates got more lasting results by using a broad range of styles, choosing different ones for different circumstances. Rather than order people around, they provided vision, sought buy-in and commitment, and coached. If you're an overachiever seeking to broaden your range, you can study your actions and ask your team, peers, and manager to give you honest feedback. You can adopt specific new behaviors, such as engaging your team in a discussion of how to achieve goals, rather than issuing a set of directives. The company as a whole can play a part, too: Organizations must learn when to draw on the achievement drive and when to rein it in.
追求成就的欲望是商业领域力量的主要来源,而且这种欲望正在上升。作者所在的咨询公司发现,成就对管理者的激励程度在稳步增加。然而,这一趋势也有其阴暗面。通过不懈地专注于任务和目标,高管或公司可能会损害业绩。过度追求成就者往往喜欢指挥和强制,从而压制下属。心理学家大卫·麦克利兰确定了行为的三种驱动力:成就,即达到卓越标准;归属,即维持亲密关系;权力,即对他人产生影响。他说权力动机有两种形式:个人化的,领导者从控制他人中获取力量;社会化的,领导者从赋予他人权力中获取力量。研究表明,伟大的魅力型领导者受社会化权力的高度激励。为了研究动机和领导风格如何影响团队的工作氛围和绩效,作者对IBM的21位高级经理进行了研究。那些营造出高效且充满活力氛围的领导者,通过运用广泛的领导风格,根据不同情况选择不同风格,从而获得了更持久的成果。他们不是对人发号施令,而是提供愿景、寻求认同和承诺,并给予指导。如果你是一个追求卓越、想要拓宽视野的人,你可以审视自己的行为,并请求团队成员、同事和经理给你诚实的反馈。你可以采用一些特定的新行为,比如让团队参与关于如何实现目标的讨论,而不是发布一系列指令。整个公司也可以发挥作用:组织必须学会何时利用成就驱动力,何时加以控制。