McNamara J J
Soc Work Health Care. 1975;1(2):145-54. doi: 10.1300/j010v01n02_03.
This article is a description and evaluation of the University of Utah Medical Center's effort to enhance patient care through the establishment of a hospital staff human relations program. The program, focused on select hospital staff, aimed at greater staff awareness and sensitivity to the problems and needs of patients resulting from hospitalization. Because of the positive initial response, the program has been extended and has become a major staff development and education project. This program was presented by a team of social workers and represented a new contribution to the health care system by social work.
本文描述并评估了犹他大学医学中心通过建立医院员工人际关系项目来加强患者护理的努力。该项目聚焦于部分医院员工，旨在提高员工对因住院给患者带来的问题和需求的认知与敏感度。由于初期反应积极，该项目得以扩展，并成为一项重要的员工发展与教育项目。此项目由一组社会工作者提出，代表了社会工作对医疗保健系统的一项新贡献。
