Schnorpfeil Pia, Noll Alexander, Wirtz Petra, Schulze Renate, Ehlert Ulrike, Frey Karl, Fischer Joachim E
Institute of Behavioral Sciences, Swiss Federal Institute of Technology, Turnerstrasse 1, 8092 Zurich, Switzerland.
Int Arch Occup Environ Health. 2002 Oct;75(8):535-40. doi: 10.1007/s00420-002-0369-6. Epub 2002 Aug 16.
Vital exhaustion, a construct overlapping with burnout, is an independent risk factor for adverse health outcomes, including cardiovascular disease. We aimed to assess vital exhaustion in employees in the manufacturing industry and identify work characteristics associated with exhaustion.
Cross-sectional study. A stratified, representative random sample of employees from a manufacturing plant for airplane parts and assemblies was invited ( n=647), of whom 537 employees (83% accrual) volunteered to participate. Scores obtained by the nine-item Shortened Maastricht Exhaustion Questionnaire were compared with the mental and physical summary scales of the SF-12 General Health Survey and to a list of 20 health complaints. Pathogenic and salutogenic work characteristics were assessed by the self-reported 52-item, 13-subscale SALSA questionnaire.
Vital exhaustion correlated with the mental summary score of the SF-12 and the number of health complaints and was positively associated with age. Exhaustion was not associated with gender, position (socio-economic status) or being on a wage (paid per completed item up to a contracted amount) or salary (payment as fixed monthly income). The instrument identified departments with high levels of exhaustion. Of the observed variance in exhaustion, 29% was explained by age, department, and five work characteristics: High levels of exhaustion (score >10) were related to excessive workload or qualitative demands (scoring in the highest quartile; OR(adj) 7.5; 95% CI 2.4-23), to adverse physical work conditions (OR(adj) 6.9; 95% CI 2.2-21), to adverse co-worker behavior (OR(adj) 4.8; 95% CI 1.4-16), to qualification potential (OR(adj) 0.32; 95% CI 0.11-0.97), and to social support by co-workers (OR(adj) 0.34; 95% CI 0.13-0.99), respectively.
The nine-item instrument allows rapid screening of employees for self-reported levels of exhaustion. Besides physical work conditions and workload, absence or presence of social support by co-workers is strongly associated with exhaustion.
活力耗竭与职业倦怠概念重叠,是包括心血管疾病在内的不良健康结局的独立危险因素。我们旨在评估制造业员工的活力耗竭情况,并确定与耗竭相关的工作特征。
横断面研究。邀请了一家飞机零部件及组件制造工厂的员工进行分层、代表性随机抽样(n = 647),其中537名员工(应答率83%)自愿参与。将通过九项简化版马斯特里赫特耗竭问卷获得的分数与SF - 12一般健康调查的心理和身体总结量表以及20项健康投诉清单进行比较。通过自我报告的52项、13个分量表的SALSA问卷评估致病和促健康的工作特征。
活力耗竭与SF - 12的心理总结分数以及健康投诉数量相关,且与年龄呈正相关。耗竭与性别、职位(社会经济地位)、计件工资(按完成项目数量支付直至合同金额)或月薪(固定月收入支付)无关。该工具识别出了耗竭水平较高的部门。在观察到的耗竭差异中,29%可由年龄、部门以及五个工作特征解释:高耗竭水平(得分>10)分别与工作量过大或质量要求过高(得分处于最高四分位数;调整后比值比(OR(adj))7.5;95%置信区间(CI)2.4 - 23)、不良的身体工作条件(OR(adj) 6.9;95% CI 2.2 - 21)、不良的同事行为(OR(adj) 4.8;95% CI 1.4 - 16)、资质潜力(OR(adj) 0.32;95% CI 0.11 - 0.97)以及同事的社会支持(OR(adj) 0.34;95% CI 0.13 - 0.99)有关。
该九项工具可快速筛查员工自我报告的耗竭水平。除了身体工作条件和工作量外,同事社会支持的有无与耗竭密切相关。