Hofmann David A, Morgeson Frederick P, Gerras Stephen J
Department of Management, Kenan-Flagler Business School, University of North Carolina, Chapel Hill 27599-3490, USA.
J Appl Psychol. 2003 Feb;88(1):170-8. doi: 10.1037/0021-9010.88.1.170.
The present study integrates role theory, social exchange, organizational citizenship, and climate research to suggest that employees will reciprocate implied obligations of leadership-based social exchange (e.g., leader-member exchange [LMX]) by expanding their role and behaving in ways consistent with contextual behavioral expectations (e.g., work group climate). Using safety climate as an exemplar, the authors found that the relationship between LMX and subordinate safety citizenship role definitions was moderated by safety climate. In summary, high-quality LMX relationships resulted in expanded safety citizenship role definitions when there was a positive safety climate and there was no such expansion under less positive safety climates. The authors also found that safety citizenship role definitions were significantly related to safety citizenship behavior. Implications for both social exchange theory and safety research are discussed.
本研究整合了角色理论、社会交换、组织公民行为和氛围研究,以表明员工会通过扩展其角色并以符合情境行为期望的方式行事(例如工作团队氛围),来回馈基于领导的社会交换(例如领导-成员交换[LMX])的隐含义务。作者以安全氛围为例,发现安全氛围调节了LMX与下属安全公民角色定义之间的关系。总之,当存在积极的安全氛围时,高质量的LMX关系会导致安全公民角色定义的扩展,而在不太积极的安全氛围下则不会有这种扩展。作者还发现,安全公民角色定义与安全公民行为显著相关。文中讨论了对社会交换理论和安全研究的启示。