Shikdar Ashraf A, Das Biman
Department of Mechanical and Industrial Engineering, College of Engineering, Sultan Qaboos University, PO Box 33, Al-Khod, Postal Code 123, Sultanate of Oman.
Ergonomics. 2003 Apr 15;46(5):466-81. doi: 10.1080/0014013021000057006.
Worker satisfaction improved significantly as a consequence of the provision of the assigned and participative standards with performance feedback in a repetitive industrial production task. The maximum improvement in worker satisfaction was found for the participative standard and feedback condition. Only this condition had a significant positive effect on worker job attitudes. Monetary incentive, when provided with an assigned or participative standard with feedback, added no incremental worker satisfaction or job attitudes gain. The participative standard with feedback condition emerges as the optimum strategy for improving worker satisfaction and job attitudes in a repetitive industrial production task.
在重复性工业生产任务中，由于提供了分配式和参与式标准以及绩效反馈，工人满意度显著提高。参与式标准和反馈条件下，工人满意度提升幅度最大。只有这种条件对工人的工作态度有显著的积极影响。当与分配式或参与式标准及反馈一起提供货币激励时，并没有增加工人满意度或工作态度方面的提升。参与式标准与反馈条件成为提高重复性工业生产任务中工人满意度和工作态度的最佳策略。
