Das B, Shikdar A A
J Hum Ergol (Tokyo). 1989 Jun;18(1):3-12.
The main objective of this research was to determine the effects of assigned and participative standards in conjunction with feedback on worker productivity in a repetitive production task. An assigned hard standard and feedback was significantly better than a participative standard and feedback in terms of quality output but no significant difference in quantity output was found between them. Thus from the overall worker productivity viewpoint, the former condition was superior to the latter condition. Both conditions provided a significant improvement in worker productivity. The percentage increases in quantity and quality output for the assigned hard standard and feedback condition were 12% and 7%, respectively, compared to the control group. The assigned normal standard and feedback had a significant positive impact on quantity output but no significant effect was found in terms of quality output.
本研究的主要目的是确定在重复性生产任务中，指定标准和参与性标准与反馈相结合对工人生产率的影响。就质量产出而言，指定的严格标准和反馈显著优于参与性标准和反馈，但在数量产出方面未发现二者有显著差异。因此，从整体工人生产率的角度来看，前一种情况优于后一种情况。两种情况都使工人生产率有了显著提高。与对照组相比，指定严格标准和反馈条件下数量和质量产出的百分比增幅分别为12%和7%。指定的正常标准和反馈对数量产出有显著的积极影响，但在质量产出方面未发现显著影响。
