日本的国际病例管理：一位病例管理人员的故事。

International case management in Japan: one case manager's story.

作者信息

Petrelli Joanne M

出版信息

Lippincotts Case Manag. 2003 May-Jun;8(3):133-6. doi: 10.1097/00129234-200305000-00007.

DOI:10.1097/00129234-200305000-00007

Abstract

This article reviews one case manager's experience with international case management. It is a practical and useful view by an American case manager based in another country who developed and implemented a case management service for U.S. employees in Japan. The importance of cross-cultural relationships between hospitals, providers, and case managers is highlighted. Examples of cross-cultural cooperation and international referrals are cited.

摘要

本文回顾了一位个案经理在国际个案管理方面的经验。这是一位驻在另一个国家的美国个案经理的切实且实用的观点，他为在日本的美国员工开发并实施了一项个案管理服务。文中强调了医院、服务提供者与个案经理之间跨文化关系的重要性。文中还列举了跨文化合作及国际转诊的实例。