Towle Angela, Godolphin William, Manklow Jennifer, Wiesinger Holly
Department of Surgery, Division of Health Care Communication, Faculty of Medicine, The University of British Columbia, Vancouver, Canada.
Patient Educ Couns. 2003 Jul;50(3):231-3. doi: 10.1016/s0738-3991(03)00042-9.
A workshop designed to teach seniors to communicate more effectively with their physicians and enhance patient participation in the consultation was held in a community centre. A grounded theory analysis of follow-up telephone interviews provided examples of effectiveness but also revealed six categories of barriers to changing the pattern of established communication, particularly over the short term.