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评估护理专业学生的非语言沟通技巧。

Evaluating the nonverbal communication skills of nursing students.

作者信息

Sweeney M A

出版信息

J Nurs Educ. 1977 Mar;16(3):5-11.

PMID:14239
Abstract

This study examined the accuracy rate of judging nonverbal skills used by nursing students in communicating with patients. Self-ratings of the students were compared with composite instructor ratings to find areas of disagreement regarding the quality of the nonverbal skills. Students who rated their nonverbal acuity higher than the instructors and students who rated their nonverbal acuity lower than the instructors were parceled out of the total sample of 92 senior nursing students enrolled in a baccalaureate program. Nonverbal acuity was measured by asking subjects to identify nonverbal information about emotional states from pictures. A November Picture Test consisting of 120 pictorial items was utilized as the dependent variable. Results showed that almost one half of the sample disagreed with the instructor rating applied to their nonverbal skills with patients. The differences between the groups was significant at the 0.05 level and the students were accurate in designating the direction of difference. Results are discussed in relation to clinical evaluation by both faculty and students in appraising communication skills. Implications such as grade inflation are discussed and recommendations for further study are covered.

摘要

本研究考察了护理专业学生在与患者沟通时运用非语言技能的判断准确率。将学生的自我评价与教师综合评分进行比较,以找出在非语言技能质量方面存在分歧的领域。在参加学士学位课程的92名高年级护理专业学生的总样本中,剔除了那些对自己非语言敏锐度的评价高于教师的学生以及评价低于教师的学生。通过要求受试者从图片中识别有关情绪状态的非语言信息来测量非语言敏锐度。由120个图片项目组成的11月图片测试被用作因变量。结果显示,几乎一半的样本不同意教师对其与患者非语言技能的评分。两组之间的差异在0.05水平上具有显著性,并且学生在指定差异方向上是准确的。讨论了研究结果与教师和学生在评估沟通技能时的临床评价的相关性。讨论了诸如成绩膨胀等影响,并涵盖了进一步研究的建议。

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