Reutzel T J, Wilson L A
Department of Pharmacy Administration, College of Pharmacy, University of Illinois, Chicago 60612.
Henry Ford Hosp Med J. 1992;40(1-2):56-61.
Visits were made to 21 pharmacies in two poor neighborhoods on the west side of Chicago and interviews conducted with pharmacists-in-charge. The objective of the study was to provide a comprehensive description of the function, capabilities, and problems of urban pharmacy. We present results on the structure and function of these inner-city pharmacies. The pharmacies fit one of three structural forms: chain, independent, or medical center. The majority of respondents viewed the function of the inner-city pharmacy as patient-centered but also identified several barriers to effective patient communication. The results suggest that inner-city physicians and pharmacists should communicate with patients more often and in ways that patients understand. Also, Medicaid and other drug insurance programs should develop patient information networks and coverage packages intended to maximize patient health status.
研究人员走访了芝加哥西区两个贫困社区的21家药店，并与药店负责人进行了访谈。该研究的目的是全面描述城市药房的功能、能力和问题。我们展示了这些市中心药房的结构和功能方面的结果。这些药房符合三种结构形式之一：连锁、独立或医疗中心。大多数受访者认为市中心药房的功能是以患者为中心，但也指出了有效医患沟通的几个障碍。结果表明，市中心的医生和药剂师应该更频繁地与患者沟通，并且要用患者能理解的方式。此外，医疗补助和其他药品保险计划应建立患者信息网络和覆盖套餐，以最大限度地提高患者的健康状况。
