Dlugacz Yosef D, Restifo Andrea, Scanlon Kerri A, Nelson Karen, Fried Anne Marie, Hirsch Bruce, Delman Michael, Zenn Richard D, Selzer Jeffrey, Greenwood Alice
North Shore-Long Island Jewish Health System, Great Neck, New York, USA.
Jt Comm J Qual Saf. 2003 Jun;29(6):267-78. doi: 10.1016/s1549-3741(03)29031-6.
Patient suicide is one of the primary sentinel events reported throughout the United States. North Shore-Long Island Jewish Health System undertook a series of performance improvement efforts to identify suicide risk factors and develop a series of strategies and tools to maximize the safety of all vulnerable patients.
A multidisciplinary task force conducted root cause analyses of 17 attempted and completed suicides and targeted inadequate patient assessment, poor communication, and knowledge deficits. A protocol was designed to ensure appropriate assessment, monitoring, and treatment of patients at risk for alcohol withdrawal and suicide. Poor communication as patients moved throughout the continuum of care was addressed through targeted education, a centralized intake model, and an inter-institutional transfer summary form. A continuous suicide risk assessment tool was incorporated into the inpatient behavioral health rounds.
The new tools have raised awareness, improved accountability, and encouraged best practices throughout the health system.
患者自杀是美国各地报告的主要警示事件之一。北岸-长岛犹太医疗系统开展了一系列绩效改进工作,以识别自杀风险因素,并制定一系列策略和工具,以最大限度地保障所有弱势患者的安全。
一个多学科特别工作组对17起自杀未遂和自杀成功事件进行了根本原因分析,目标是解决患者评估不足、沟通不畅和知识欠缺的问题。设计了一项协议,以确保对有酒精戒断和自杀风险的患者进行适当的评估、监测和治疗。通过有针对性的教育、集中收治模式和机构间转诊总结表,解决了患者在整个护理过程中沟通不畅的问题。一种持续自杀风险评估工具被纳入住院行为健康查房。
新工具提高了整个医疗系统的认识,增强了责任感,并鼓励了最佳实践。