Pisarski A, Bohle P
School of Management, University of Queensland, Brisbane, Australia.
J Hum Ergol (Tokyo). 2001 Dec;30(1-2):363-8.
This study examines the effects of supervisor support and coping on work/non-work conflict and health in shiftwork. It describes a model of shiftwork tolerance that is tested on samples from two populations of shiftworkers. The samples--of nurses and ambulance workers--differed by occupation, gender and shift schedule. Quantitative (survey questionnaire) and qualitative methods (in-depth interviews) were used to triangulate results and to yield richer data on psychosocial variables. Structural equation modelling, using EQS, was used to describe the common path relationships observed within both samples of shiftworkers. The results demonstrated important relationships between social support from supervisors, coping strategies, work/non-work conflict and symptoms that transferred robustly between the two populations of shiftworkers.
本研究考察了主管支持和应对方式对轮班工作中工作/非工作冲突及健康状况的影响。它描述了一个轮班工作耐受性模型，并在两组轮班工人样本上进行了检验。护士和救护车工作人员这两组样本在职业、性别和轮班安排上存在差异。采用定量（调查问卷）和定性方法（深度访谈）来对结果进行三角验证，并获取关于社会心理变量的更丰富数据。使用EQS软件进行结构方程建模，以描述在两组轮班工人样本中观察到的共同路径关系。结果表明，主管的社会支持、应对策略、工作/非工作冲突与症状之间存在重要关系，且在两组轮班工人中都表现出很强的关联性。
